The LIHEAP program offers two types of assistance: regular assistance and crisis assistance. Regular assistance is a predetermined award amount based on monthly income and household size. Crisis assistance helps up to twice the predetermined award amount. Individuals/families can receive assistance up to four (4) times a year, depending on the funding and circumstances.

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The LIHEAP Assistance Program operates under Federal and State guidelines with predetermined award amounts based on the previous month’s income and household size. 

Community Service Programs of West Alabama, Inc. administers the LIHEAP program in Bibb, Choctaw, Dallas, Fayette, Greene, Hale, Lamar, Perry, Sumter and Tuscaloosa counties.​

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The Regular Heating/Cooling Assistance Program is designed to provide general heating/cooling assistance to any eligible household.

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• Regular Heating and Cooling Assistance: No household may be assisted more than once for regular heating and once for cooling assistance with LIHEAP funds. 

• The LIHEAP Regular Assistance Program assists individuals/families at or below 150% of the federal poverty guidelines.

• Crisis Assistance (Heating and Cooling): Crisis assistance may only be provided to households that meet the income guidelines and that meet the definition of an energy-related crisis.

• The LIHEAP Crisis Assistance Program assists individuals/families at or below 150% of the federal poverty guidelines and include members who are 60 years of age or older, disabled, children seventeen (17) years of age and younger, or have a medical condition requiring them to stay warm/cool and can be verified by a doctor’s statement. 

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Applicant MUST be the head of household, spouse of the head of household, or a second-party applicant with a signed statement from the head of household or spouse.

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To view a list of eligibility requirements, click here.

 

Community Service Programs of West Alabama (CSP), Inc. implemented an automated scheduling system to accommodate the increased demand for energy assistance.

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60 and Over - Documents submit online or present in-office on day of your appointment

​Appointment Scheduling starts January 15, 2026, at 08:00am for elderly only. To schedule, call 1-833-836-7820 or click to schedule on-line

                                                           

​​Upon successful scheduling of appointment, with a confirmation number, please proceed to:

 https://littliteal.azurewebsites.net or scan QR Code below to submit required documents. Digital submission not required for in-office appointment, elderly only.

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Appointments are scheduled on a first-come-first-served basis.

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Tuscaloosa & Choctaw - 15th

Dallas & Hale - 16th

Greene & Sumter - 20th

Bibb & Perry - 21st

Fayette & Lamar - 22nd

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59 and Under

​Appointment Scheduling starts February 02, 2026, at 08:00am. To schedule, call 1-833-836-7817 or click to schedule on-line.

Upon successful scheduling of appointment, with a confirmation number, please proceed to: 

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 https://littliteal.azurewebsites.net or scan QR Code to submit required documents. Must be completed before scheduled appointment.

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​Appointments are scheduled on a first-come-first-served basis. All Counties. 

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Other Form Documents ​

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